Our Policies

Scheduling your appointment at Diamond Lash and Threading is quick and easy! You can book online anytime or call us directly during business hours. Online & phone booking available. A valid credit card is required to reserve your appointment.

Your card will not be charged at the time of booking, but it is required to hold your spot.

We accept the following payment methods:

• All major credit cards, including American Express
• Cash (tipping in cash is always appreciated!)

We understand that things happen - but arriving late can impact the quality of your service and the schedule of your lash artist. If you arrive more than 15 minutes late, we may need to reschedule your appointment to ensure enough time for your service. Please plan ahead and arrive on time to get the most out of your beauty experience. Thank you for respecting our time and the time of other clients!

We understand that plans can change! If you need to reschedule your appointment, we kindly ask that you do so at least 5 hours in advance. You can reschedule by calling us or using our online booking system. Appointments rescheduled or cancelled with less than 5 hours' notice may be subject to a late cancellation fee of $32.00.

Your time is valuable - and so is others'. Thank you for your understanding and support!